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General Terms and Conditions of Sale 


Unless expressly agreed otherwise, these General Terms and Conditions (GTC’s) apply to all business between Snowsports Saanenland (SSSL) and its customers. The object of the company is the operation of a snow sports school. This includes, in particular, services such as giving lessons in the skills and knowledge of skiing, snowboarding and all other snow sports offered, without guarantee of a specific training success.

Performance promise 

Payment for the services offered establishes the contractual relationship. Both services paid for on site and online reservations are considered confirmed bookings. The SSSL undertakes to comply with the offer sold, including the points mentioned below.

SSSL only guarantees the service if payment has been made in this respect. For short-term reservations that are not made online, the credit card details (card type, number, expiry date and security code) are required as a guarantee.

In principle, the snow sports instructors teach in all weathers; booked lessons can only be cancelled if the mountain railways stop operating and this makes teaching impossible.

Group lessons 

Group lessons take place with a minimum of three people. If a group is reduced to less than three participants or if it is required by organisational reasons, the SSSL reserves the right to combine groups with similar strength classes or different meeting points. Due to the flexible organisation, it is also possible to change teachers.

Private lessons 

In the event of late arrival or premature termination of the activity, there is no right to a refund.

Snow sports school ticket 

The tickets of the snow sports school do not include the use of the mountain railways. The SSSL will not provide any compensation for cancelled lessons due to the cancellation of the mountain railways.
Tickets for lessons are personal and non-transferable.


Refunds will only be made in the event of accident or illness on presentation of a certificate from a local doctor. Refunds for cancelled bookings will generally be made using the same method of payment as the original transaction or by bank transfer.


The prices quoted are in Swiss francs. The prices are VAT-free. In addition to payment in cash, the most common debit and credit cards (except AMEX) as well as TWINT are accepted at the points of sale.

Cancellation of private lessons

Cancellations up to 7 days before the 1st lesson are free of charge. From the 6th to 1 day before the

1st lesson, 50% of the total amount will be charged. Cancellations less than 24 hours before the lesson will be charged in full.

SSSL reserves the right to replace an unpaid reservation of group or private lessons with paid bookings in case of no-show or unavailability.


Changes and postponements of the booking up to 24 hours before the 1st lesson are free of charge. If the booking is changed for the same day in less than 24 hours, the lesson time will be charged. If the booking is postponed to another day, an additional fee of CHF 50.- will be charged.

Withdrawal conditions 

The days of lessons attended will be charged according to the tariff. Each day that has been missed will be charged in full.


The SSSL is not liable for accidents that occur before, during or after snow sports lessons and competitions. Participants are responsible for taking out accident or liability insurance.

Data protection 

The SSSL reserves the right to use any photographic material for marketing purposes. Guests may revoke permission to use and share data and images at any time by sending a message to The data necessary for the business transaction will nevertheless be treated confidentially.

Content of the online offer

The SSSL (hereinafter referred to as the « author ») accepts no responsibility for the topicality, correctness, completeness or quality of the information provided. Liability claims against the Author relating to material or non-material damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded as a matter of principle, unless the Author can be proven to have acted with intent or gross negligence.
All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.

References and links 

The author is not responsible for any contents linked or referred to from his pages – unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages.

The author hereby expressly declares that at the time the links were created, no illegal content was discernible on the linked pages. The author has no influence on the current and future design, content or authorship of the linked pages. Therefore, the author hereby expressly dissociates himself from all contents of all linked pages that were changed after the link was set. This statement applies to all links and references set within the author’s own website as well as to external entries in guest books, discussion forums and mailing lists set up by the author.

Liability for illegal, incorrect or incomplete content and in particular for damage arising from the use or non-use of such information lies solely with the provider of the site to which reference is made, and not with the party who merely refers to the publication in question via links.

Choice of law 

Swiss law shall apply.

Place of jurisdiction, place of performance and choice of law 

The place of performance is the central place of business of Snowsports Saanenland. The place of jurisdiction for disputes is Thun. The contractual language is German.

Subject to change without notice.


Version 10.2021